Step 1 - The Checklist


Click HERE to download the form (Adobe Reader required)


Step 2 - Call your Insurance Company

The insurance company’s claims department toll-free telephone number should be listed on your “Proof of Liability” insurance card you keep in your vehicle.


Be prepared to provide the insurance company with the following information: Policy Number, Year, Make, Model and Vehicle Identification Number (VIN) of your Damaged Vehicle(s), Date and approximate time of the accident, Address or Nearest Cross Streets where damage occurred, and finally the area of vehicle that was damaged


Your insurance representative will generate a claim number associated with the hail damage loss. If they don’t offer to give you a claim number, ask for one. This number is crucial for repair facilities and rental car companies.


Ask your insurance representative if you have rental car coverage on your policy. If you do, ask how many dollars per day the policy will pay usually from $20 to $50 per day. If you don’t have rental car coverage on your policy don’t worry, DENTEx has corporate accounts with rental car companies and we assist you with your rental car expenses.


Your insurance company will usually do one of the following: (1) Schedule a time for one of their appraisers to come look at your damaged vehicle(s) at your home or work. (2) Schedule a time for you to come to one of their facilities so they can appraise the damage. The insurance company may ask you to meet them at another body shop. Don’t worry; this is just to get the damage appraisal written - by law you may choose the shop of your choice to repair your vehicle, it is against the law for them to tell you where to get your car fixed (3) Meet you at the repair facility of your choice to appraise the damage. (4) On extremely rare occasions, ask you to have the repair facility of your choice to appraise the damage and fax it to them. Regardless of the method; once you have a copy of the initial insurance estimate you can move on to Step 3.


Step 3 - Call DENTEx Auto Solutions

Call DentEx at 314- to schedule your car in for repairs.


If you need a rental car while your vehicle is at DENTEx for repairs then proceed to step #4. If you don’t need a rental car, DENTEx will be more than happy to give you a ride to your home or work.


Step 4 - Call Rental Car Company of Choice

You may call the rental car company yourself to reserve your rental car or you can ask a DENTEx Representative to assist you.



Scheduling an Appointment


DENTEx Auto Solutions Locations



1401 S Big Bend Blvd

Richmond Heights, MO 63117


Phone:  314-932-5200

Fax:      314-932-5561



Location#2 (Auto Body)

12110 Lusher Road

St.Louis, MO 63138


Phone:  314-653-1000

Fax:      314-932-5561


Contact form


Business Hours





9:00am - 5:00pm




Schedule an appoinment now

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