DentEx Frequently Asked Questions
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What is paintless dent repair (PDR)?
At DENTEx, our proprietary Paintless Dent Removal process uses highly skilled technicians and uniquely designed tools to get in behind the dent and massage and flex the metal back to its original shape rather than covering it up with BONDO® and paint. Each dent, no matter how small, must be worked on with one or more PDR tools. Fortunately, metal has a memory and will respond to gentle, even pressure to ease the metal back into its original shape. The paint decompresses along with the metal so that no paint damage occurs.
How has PDR evolved?
Paintless Dent Repair first appeared about 25 years ago as an innovative way to repair dents and dings on automobile production lines in Europe. Later, it became a more effective, less expensive method for removing small dings and dents from cars made with a thinner grade of sheet metal. Today, the process has evolved into an industry. Now, specially trained technicians utilize state-of-the-art tools to remove extensive hail damage on any vehicle.
Why has PDR only recently gained acceptance?
Recent advancements in the elasticity of metals and the flexibility of polyurethane paints on automobiles are the major contributing factors for Paintless Dent Repair as a viable alternative to traditional body shop techniques.
What size dents can be repaired?
Typically, DENTEx expert technicians can repair hail damage dents from the size of a dime up to the size of a half dollar and sometimes larger. However, the limiting factor is the relationship between the dent's depth and diameter. A large shallow dent is much more repairable than a small extremely sharp dent. Each vehicle must be inspected by one of our certified damage appraiser’s to determine the reparability.
How long will it take to repair my dents?
Hail damaged vehicles can usually be repaired in one to two days depending on the severity of damage. Since no painting is required, DENTEx Paintless Dent Removal process takes a fraction of the time in comparison to traditional methods.
How much does paintless dent repair cost?
Paintless Dent Repair costs are determined by several factors: (1) the number of dents, (2) the size of the dents, (3) the depth of the dents, (4) the type of metal, and (5) the location of the dents on the vehicle. Once these factors have been calculated, you'll find that DENTEx Paintless Dent Removal process is an inexpensive alternative to traditional repair methods, which require costly parts and equipment, precise painting techniques and extensive labor hours. DENTEx Paintless Dent Removal process provides the same results without the extra expenses.
What type of results can I expect from DENTEx?
At DENTEx, satisfaction is guaranteed or you do not pay for the repaired panel. We'll let you know up front if a dent is too extreme for Paintless Dent Repair techniques. DENTEx provides a written warranty andwe will respond to any inquiries within 72 hours.
Will the dents ever come back?
No. Metal has a memory and once the molecular structure is realigned to its original form it will stay there.
Will PDR hurt the value of my vehicle?
No! DENTEx Paintless Dent Removal process actually protects the value of your vehicle. Since no bondo or repainting is necessary, your original finish and the value of your vehicle are preserved. Our PDR process eliminates the risk of mismatched paint colors, uneven textures, over spray, bubbling and misaligned metallic flakes, all of which are detectable by Car Dealerships and Leasing Companies at trade-in time.
Will PDR affect the manufacturer's paint warranty?
No. DENTEx proprietary Paintless Dent Removal techniques actually retain your factory finish and manufacturer’s warranty.
Is paintless dent repair environmentally safe?
Yes. Rest assured that Paintless Dent Repair does NOTHING to adversely effect the environment. Since our process is paintless, no paint fumes containing volatile organic compounds (VOCs) are getting into the ozone layer. Nor are any paint thinners or residues being accidentally washed down drains that may get into the local drinking water supply. No, some vehicles are not the best candidates for paintless dent repair. The age of the vehicle needs to be taken into consideration due to the gauges of metal used in the manufacturing process. Vehicles manufactured prior to the mid-to-late 1980s tend to have thicker metal, which made them less susceptible to damage from hail. Also, your vehicle’s paint needs to be evaluated. Is the paint a factory finish or has your vehicle been repainted in the past? Most repainted surfaces can still be repaired successfully with PDR as long as quality paint has been used and large amounts of BONDO® are not hiding underneath the paint. Plastic fillers like BONDO® can crack as a PDR technician pushes on the back of metal which is covered by plastic fillers. If you are unsure whether PDR is the best option for your vehicle, we suggest having one of DentEx certified damage appraisers assess your damage and discuss the options available to you.
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1401 S Big Bend Blvd
Richmond Heights, MO 63117
9:00am - 5:00pm
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